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Because we restore and inspect all jewelry ourselves, we offer you a 1 Year Warranty on all vintage jewelry!
Where do we give a guarantee?
- Malfunction of links or closure (for bracelets or necklaces)
- Loss of stones (in normal use). You must keep the stones well and send them with your product at our request.
- Severe discoloration of a product.
What do we give no guarantee?
- Loss or theft of the product.
- Mail the defect to firstname.lastname@example.org
- Send your item in a discreet package. Include your name and address details.
- After receiving your product, we will send you an acknowledgment of receipt by e-mail.
- Your guarantee will be processed. (take into account a period of three weeks)
- We will keep you informed of the repair or replacement of the item.
- We ship your repaired or replaced item free of charge.
Your warranty will expire if:
- You tried to repair the item yourself.
- The item has not been reasonably handled, such as eg extreme traces of wear.
- You can not make it plausible that you have purchased the product from us (we can always look back your order in our order system).
- The article outside the warranty period is registered for warranty.
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